11-05-2016 12:09
I agreed to join EE TV as the offer included 2 one week Sports passes on Now TV.
I have not received the passes despite contacting EE on several occasions and twice completing forms on the eetv offers link at https://rewards.ee.co.uk/
I spoke yet again to EE today and they said it was a Now TV offer and I should contact this forum.
Solved! Go to Solution.
11-05-2016 12:36
@Anonymous User Email works great too 🙂
They usually reply fast, they say within a day but I have had responses in an hour. Remember to check your spam folder if it looks like they didn't reply. 🙂
11-05-2016 12:21
@Anonymous User You are better contacting live chat who will get to you straight away 🙂
11-05-2016 12:30
Live Chat option is not working at http://help.nowtv.com/GEN_ContactUs?articleId=kA1G0000000CuQ2KAK&kavArticleId=ka1G00000005BdGIAU&tok... it changes colour when clicked on but nothing else happens. Tried it in Chrome and Internet Explorer but no joy.
I have tried the third option of sending an email
11-05-2016 12:36
@Anonymous User Email works great too 🙂
They usually reply fast, they say within a day but I have had responses in an hour. Remember to check your spam folder if it looks like they didn't reply. 🙂
13-05-2016 14:45
Hi @Anonymous User,
Thanks for posting.
Theses emails come direct from EE, we cannot send these emails and this Voucher is provided by EE. EE should not have directed you back to us - we have been on contact with EE to ask them to ensure staff members are aware of this.
I will make sure they are aware you've been directed back to us.
Thanks
Simon
NOW TV Team
20-06-2016 7:00