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Anonymous User
Not applicable

‎01-12-2016 20:40

EE TV

i  had to update my ee box and then i signed back into now tv to watch sky movies which i alredy had a subscription to and it said that i had to re register and now i have to payments going out what can i do 

0
1 ACCEPTED SOLUTION
caseyb1993
Legend 5
Legend 5

‎01-12-2016 23:33

Hello @Anonymous User 🙂

 

First, try uninstalling and reinstalling the NOWTV app.

 

If that fails, I recommend seeing if live chat can help you. 

 

http://help.nowtv.com/article/Performing-an-update-EE-TV

 

Click the link and then the green contact us button at the bottom. You will then see a 'live chat' option.

 

Best on a PC/Mac. Smiley Happy

(Hours are 8am-midnight)

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

View solution in original post

1 REPLY 1
caseyb1993
Legend 5
Legend 5

‎01-12-2016 23:33

Hello @Anonymous User 🙂

 

First, try uninstalling and reinstalling the NOWTV app.

 

If that fails, I recommend seeing if live chat can help you. 

 

http://help.nowtv.com/article/Performing-an-update-EE-TV

 

Click the link and then the green contact us button at the bottom. You will then see a 'live chat' option.

 

Best on a PC/Mac. Smiley Happy

(Hours are 8am-midnight)

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂