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Anonymous User
Not applicable

"An error occurred loading this content" on Apple TV after introduction of new channels

Since the introduction of the new channels to NOW TV in June (Sky History, Sky Documentaries &  others), my Apple TV can no longer receive all Sky Entertainment channels and displays this error on not just the new channels, but some older ones as well such as Sky Comedy.

Is this an issue at the NOW TV end or is there something I need to do to correct it? I've tried restarting Apple TV, logging out/in again etc but no luck. Any one else have this issue?

2 REPLIES 2
Izzie-T
NOW Team Member
NOW Team Member

this has been reported to NOW TV and said waiting for tech team to solve

Anonymous User
Not applicable

I had a funny one. I was using day passes successfully without any issues, then subbed Sports on monthly pass and started getting this error. I had the DNS set manually to point to Google and removing that setting it Automatic solved this issue for me.  Try that.