cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Mentor

Re: iPad app keeps crashing

Is there a way to try and claim the subscription back for not being able to use the service, perhaps if everyone did that?

Highlighted
Scholar

Re: iPad app keeps crashing

Not sure but maybe if everyone logs a complaint they may get some idea of numbers as I feel they don’t take much notice of forums and social media
Highlighted
Legend 5
Legend 5

Re: iPad app keeps crashing

@Keldsyke 

 

Cancel now. You will still get the benefit of your existing pass(es) until their expiry dates, for use on any other NowTV apps or devices you own, and you can always uncancel if the problem is fixed before your deadline, or whenever the pass(es) are due to expire, if that is later,


If my posting answered your question, please click ‘Accept Answer’
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
Highlighted
Legend 5
Legend 5

Re: iPad app keeps crashing

@Keldsyke 

 

https://www.nowtv.com/terms

WHAT HAPPENS IF YOU DON'T OR CAN'T WATCH THE CONTENT YOU'VE PAID FOR?
If you're unable to watch content which you've paid for, for reasons beyond your control (like a fault with your line, or your broadband speed isn't sufficient, or due to our fault), let us know within 28 days of paying for that content so we can run a test on your line and we may give you a refund for the relevant amount.

 

Despite the bit about ‘line’, this is in the T&Cs applicable to your use of the streaming services.


If my posting answered your question, please click ‘Accept Answer’
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
Highlighted
Scholar

Re: iPad app keeps crashing

Same issue since last update, why are sky so bad at their apps? Do they use microsft technicians?

Highlighted
Mentor

Re: iPad app keeps crashing

NEW UPDATE @ 22.00 it’s back working again 🙂 credit where credits due

0 Thanks
Reply
Highlighted
Scholar

Re: iPad app keeps crashing

Yep just updated mine as well seems to be ok just a shame it happened in the first place and took a bit of fixing
0 Thanks
Reply
Highlighted
Legend 5
Legend 5

Re: iPad app keeps crashing

10.9.0 to 10.9.2, and my iPad, though set for automatic updating, hadn’t picked it up yet; so anyone affected might need to go the the App Store and collect it.

 

From the History there, this has taken three weeks to fix, and there was probably a 10.9.1 which got tested and still needed a tweak or two, so hopefully a good balance between getting it out quickly, and getting it out right.


If my posting answered your question, please click ‘Accept Answer’
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
Highlighted
Advocate

Re: iPad app keeps crashing

Any anyone Else Having this issue with sky go

 

I'm Using An iPad 4 (WiFi Only)

0 Thanks
Reply
Highlighted
Scholar

Re: iPad app keeps crashing

My son has the same I pad and has Not had any issues with his sky account
0 Thanks
Reply