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Anonymous User
Not applicable

iPad app keeps crashing

Have installed app onto iPad, when I choose movies it keeps crashing, but have noticed the app only offers sports on the main page, not entertainment or movies, have to go into menu to choose movies. Have deleted app and installed again but keeps crashing. iOS is up to date. The app works on my iPhone and I still have availability to add a further three devices to my account.

 

can you help,

51 REPLIES 51
RoyB
Legend

This is now an old thread, as the NowTV iPad app has been fixed.

 

Sky and Sky Go, despite their close association with NowTV, are somewhat out of scope here.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable
Hi yep fully agree the now app is fine I was answering someone else question re sky