error code vsf:shaka_error_6006

[Matthew6337]

Can watch previews but nothing else. Showing error code vsf:shaka_error_6006

[redchiz1]

Device/programme?

[gavs82008]

@Matthew6337 

As mentioned by @redchiz1  could you elaborate the device and content your trying to watch so we can get help you.

[Matthew6337]

Hi, it's now tv on my smart TV and on my phone. Error code on TV and just
doesn't work on the phone. But it all loads up and I can play previews on
TV.

[gavs82008]

@Matthew6337 

What TV is it? 

Are you able to delete the app and reinstall?

Tried unplugging the router and TV for a few minutes?

Explain exactly what content you are trying to watch. What membership do you have?