I agree and I think NowTV has by far the worst interface of all the media streaming providers (for a higher standard price!). It's not user friendly and it can hang when swapping devices. Also, it can be sluggish when the player software is loaded on PCs.
See when you go to the last episode, do you fast forward through to the end?
Another solution I have found is to leave it and after about 3/4 weeks it will just disappear.
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
