broadband not gone live on the date

[giuliareda0123]

Hello, my broadband should have gone live on the 17/01/23 but it's not. also on my account it shows that is not live and that I need to wait, but the date remains the one of yesterday for activation... Please help me out. (I tried to call 3 times but waited for 40 minutes and no one picked up)

[redchiz1]

You will have to persevere with the phone I'm afraid as nobody from NOW will help you here. Try 0800 759 1213.

[gavs82008]

@giuliareda0123 

Keep at it, there is long waiting times on the call centre. See the red banner in this link.

https://help.nowtv.com/get-in-touch/now-broadband-calls