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Content Issues / Missing Episodes

Discussions

Error code OVP_00009

I've just turned on my TV and started to try to watch the latest episode of The Good Doctor, and I get an error code of no assets for required device capabilities, error code ovp_00009.Does anyone know how I can rectify it please, or is this a known ...

content request not recognised

@ContentTeam Hi  I am trying to watch the latest episode of the Daily Show, S28 e29 and get a Content Request not recognised, error code OVP_00021. It wasn't working this morning and 12 hours later is still not working. I have been able to stream oth...

Resolved! Membership content

Hi, I am new to NOW TV. I need help with choosing a membership plan that suites my need. Basically I am interested news channels (BBC, SKY, etc) & those that educate & entertain children. Another question bothering me is if access to these channels i...

Repetitive Adverts

Its bad enough that for the same price entertainment pass, we now have to watch adverts during and pre content. BUT FOR GOODNESS SAKE! Stop showing the smae adverts over & over. I watched 3 episodes of Bel-Air last night & had to listen to Ewan McGre...

Resolved! No subtitles on movies on demand

There are subtitles on movies when watching 'live' but when I try to watch 'on demand' there is no option for subtitles. Why can one way of watching allow subtitles and another not. Even with my hearing aids I need subtitles so this means I have to r...