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Anonymous User
Not applicable

Zero customer support

Firstly where is the customer support , posting endless messages on a community is not my idea of customer support , i want to speak to someone employed by the company  that gets my monthly subscription every month 

 

and where has the Discovery channel gone and when will the monthly subscription be reduced to reflex the reduction in services offered 

2 REPLIES 2
Saint1976
Elite 3

@Anonymous User you can email

 

customerservices @ nowtv.com (ensuring no spaces)

 

Live chat is available in the link below

 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

Or you can write to the registered address

 

Grant Way 

Isleworth

TW7 5QD

 

Discovery was removed a number of months ago due to them launching their own streaming service - Discovery+.

 

https://www.discoveryplus.co.uk/

 

As for changes in price, you'll have to take that up with Now via one of the above methods.

 

You will find that from September 1st, there will be a couple of new channels added.

gavs82008
Legend 5
Legend 5

@Anonymous User 

Just to follow-up from the sound advice by @Saint1976 

 

Peacock will be coming to Sky/NOW entertainment customers free of charge. 

 

https://www.skygroup.sky/en-gb/article/comcast-announces-peacock-coming-to-sky

FYI that I do not work for NOW, just a NOW customer trying to help