Where's Instinct gone?

[Anonymous User]

Got NOW yesterday, just started getting into Instinct and had added it to 'mytv' list, got to watch it today and it's vanished???? Please tell me this is a glitch, it didn't have an expiry date against it.

[schnapps]

Hi @Anonymous User 

According to this useful link on the forum that i use to cross reference or see what TV shows are on NowTV it says that Instinct leaves on 2022.

I have never seen this show, but when i tried to search for it on my NowTV box it picks up the TV show S1 then when i try to open it i get the "Oops Message Something Went Wrong".

So hopefully it's a glitch at NowTV's end that needs looking into (unless it has been removed early for some reason).

Normally on most NowTV devices that i tend to use, there is an orange leaving date next to each TV show episode description should the leave date by somewhere around two to three months left.

https://community.nowtv.com/t5/Entertainment-Kids-Shows/Entertainment-Available-Box-Sets/td-p/300513/page/6

I will tag @Jason-C  of the NowTV Team to investigate and hopefully he will post back here with a comment ?

[Anonymous User]

Hi @Anonymous User 

Thanks for your query.

Unfortunately, Instinct is unavailable on NOW TV. It expired in December 2018, so i'm afraid it must have been a glitch.

We apologise for this and hope you continue to use NOW TV for all the other amazing content.

Many thanks

NOW TV

[Anonymous User]

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@Anonymous User wrote:

Hi @Anonymous User 

Thanks for your query.

Unfortunately, Instinct is unavailable on NOW TV. It expired in December 2018, so i'm afraid it must have been a glitch.

We apologise for this and hope you continue to use NOW TV for all the other amazing content.

Many thanks

NOW TV

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I watched the penultimate episode of Instinct on NowTV on Sunday night so it most definitely did not expire in December

If you do a search on this page very kindly put together by a fellow user http://www.artesea.co.uk/nowtv/ and search for Instinct it states an end date of 11/04/2022 (although it does say there is only 1 episode).

[Anonymous User]

I watched the 1st 2 episodes last week and went to watch it tonight and it has vanished, without any warning of an ending date beside it like normal. 

[Anonymous User]

So, explain to me then why 2 other NOW customer have details saying this expires in 2022? There was no expiry date against the show when i started watching it ?