28-01-2018 24:09
28-01-2018 24:59
28-01-2018 7:52
We had this kick off Saturday night, went to watch episode 4, and the whole series has vanished. But when in the app it was there, this morning the whole series has disappeared from the app.
we use Apple TV to access, and thought it may be that.
The latest Catfish and Geordie Shore are also missing.
I’ve emailed help, and they’ve refused to give a straight answer.
28-01-2018 1:48
28-01-2018 8:52
28-01-2018 9:49
@Anonymous User @Anonymous User @Anonymous User There's been recent updates to the NOW TV box and unfortunately to lead to a few problems with certain listings. At the moment S7 is listed separately from S1-6 (if you do a search or go via Entetainment > Channels > Sky One you'll see two listings for Trollied) but S7 just leads to a blank screen and doesn't play for me.
I'll tag @Anonymous User @Tony-D from the NOW TV Team and they will pass this on to be looked at ASAP.
28-01-2018 15:55
We're having exactly the same problem.
We access NOW TV through our Apple TV, and turned it on to watch this week's episode and the whole series has disappeared!
Hope someone can help.
28-01-2018 15:58
@Anonymous User Welcome to the forum. @Anonymous User will make sure the missing episodes on Apple TV are looked into at the same time.
29-01-2018 12:14
Hi, thanks for raising this and appologies for the inconvenience!
Our technical team has confirmed the issue is now resolved so please let us know if the problem is persisting for you.