22-07-2018 14:22 - edited 22-07-2018 14:24
Hello,
I logged in to hoping to watch the F1, but don't have the option to watch sports live. I checked my passes and the F1 pass is still there, but under menu > sports I don't have the "Watch Live" option.
Any idea what could be happening? Can't find an option to contact NowTV directly...
Thanks in advance!
Solved! Go to Solution.
23-07-2018 13:05
Hi @Anonymous User,
Thanks for getting in touch. Sorry to hear you're having problems accessing the Sports channels.
Could you let us know which device you're using?
Everything looks okay at our end, but we can check into it for you.
Thanks,
Jason
23-07-2018 10:12
@Anonymous User Welcome to the community. Bit late for you now but if your sports pass is still active you can access the live channels here
https://www.nowtv.com/gb/watch/sports/watch-live
I'm not sure why the live channel guide is no longer showing on the menu though, so I'll tag @Jason-C from the NOW TV Team and he can pass it on to be checked.
23-07-2018 13:05
Hi @Anonymous User,
Thanks for getting in touch. Sorry to hear you're having problems accessing the Sports channels.
Could you let us know which device you're using?
Everything looks okay at our end, but we can check into it for you.
Thanks,
Jason
23-07-2018 13:49
Hi, thanks for your response. I don't know why but I logged in just now and everything's working as it should. Previously the "Play" icon wouldn't show up when I hovered over an item on the site. Must have been a temporary thing.
Thanks again!
23-07-2018 13:56
Hi @Anonymous User
Good to know! If it's on the website, maybe it had held onto a cached version of the page - hopefully a refresh did the trick. 🙂
Thanks,
Jason
30-09-2018 8:16
Hi cannot get live play on HP pc it windows i have compleeted the install check broadband and the dwevice can you help
02-10-2018 12:39
This picture is rubbish it's not my internet I have had that Checked, if not sorted by tonight I want a refund live chat is not working either 😡
11-10-2018 22:05
funny enouth i have the same laptop and the same problem through the app and on the internet this is really rubbish and now im really thinking of adding skysports to my virgin media instead of this nowtv business i hope we will have a reply from now tv because this have ruined my night as i cant watch my country play tonight 11/10/2018 im not happy im fuming and disgusted
13-09-2020 18:30
Cannot watch live cricket on laptop. Play button goes to nowhere. Bought live sports pass and this has taken 40 mins so far at least to work.
10-04-2022 14:25
have paid to watch for today but can't get it to play