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Anonymous User
Not applicable

The good doctor s6e2

8/11/2022: when watching the good doctor this evening it would appear now tv has show episode 4 rather than episode 2 of season 6

12 REPLIES 12
gavs82008
Legend 5
Legend 5

@Anonymous User 

According to IMDB the name of the second episode matches the name on Sky. See below screenshots.

E4602B4E-3A22-4AB6-B662-5B2878689493.png

3D172990-8859-4B8B-A1A3-BF7560FC08AD.png

FYI that I do not work for NOW, just a NOW customer trying to help
Martin_14
Expert

That isn't what's On Demand, it's pretty clear it isn't actually ep2.

 

gavs82008
Legend 5
Legend 5

@Martin_14 fair enough dude, don’t watch the show so could only comment on what I saw for the episode names.

 

@ContentTeam 

Can you investigate for @Anonymous User ?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Correct. It's episode 4 not 2.

schnapps
Legend 5
Legend 5

Also noted and reported over on the Sky Community Forum, where it must be a mix up from the content delivery provider that provides this TV show to Sky & NOW.

Anonymous User
Not applicable

The discussion on the Sky community talks about resetting the series link and deleting recordings - neither of which applies to NowTV members. Any idea how we force a reset?

gavs82008
Legend 5
Legend 5

@Anonymous User 

Leave it for the @ContentTeam to investigate the original issue.

FYI that I do not work for NOW, just a NOW customer trying to help
gavs82008
Legend 5
Legend 5

@Anonymous User 

Sorry bud I was not meaning to tag you in here, it was actually meant for @Anonymous User Thanks @schnapps for helping out 😎

FYI that I do not work for NOW, just a NOW customer trying to help
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

Over on NOW Help Twitter they have tweeted that they are aware of the episode mix up and working on it to get it resolved as quickly as possible.

Unfortunately there is nothing you can do your end and have to wait until NOW fixes it (hopefully soon).