12-12-2018 12:56
Hi,
I joined up to the NOW TV Entertainment pass specifically to watch these seasons. I've never seen this show so need to watch from the start to fully appreciate it.
When I signed up, I joined through a Google Ad from NOW TV which stated - seasons 1-9 of Walking Dead now streaming!
But as soon as I signed up and looked a few days later, only Season 9 is there!
Very frustrating and misleading.
I complained to customer service and included a screenshot of the advert which was running for a few days after my complaint.
Only just heard back - must be at least 10 days since I complained - and they have closed the complaint without saying when those seasons are back!!! This is what I asked them to answer.
Absolutely rubbish and misleading service.
I've taken out a 6x month pass and paid in advance too.
Any help from someone who actually knows about this stuff please? I'm pretty sure NOW TV can't advertise something they don't have :[
12-12-2018 12:57
Also they are - coincidentally - no longer running the ad!
This is probably why customer services only bothered to reply now!
At least I still have a screenshot.
20-12-2018 16:18
Hi, does anyone have any ideas? Thanks
20-12-2018 16:50
Hi @Anonymous User
Thanks for getting in touch. Hopefully I've got some info which will be of some help!
The Walking Dead, Seasons 1-8 Box Sets, were available from 1st October to 30th November. If you signed up to the Entertainment Pass during this time, you may have seen advertising about them. Season 9 is currently available as Catch Up until 25th December.
Seasons 1-8 will be back in January, ahead of the second half of Season 9 in February.
Thanks,
Jason
23-12-2018 11:46
28-12-2018 8:46
I only have NOW TV for TWD, disgusting that it is not available! I started watching S9 but then didn't get chance but thought it was ok as there is carchu, but NO! There isn't!
05-01-2019 19:42
I'm new to No Tv (just taken out of the box new) and got it so I could watch season 8 and 9 of Walking Dead. When in January are they likely to be shown and how will I know without keep scrolling to find it?