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Anonymous User
Not applicable

‎22-04-2018 16:17

The Sopranos

Episode 13 of season one only has around 15 minutes of veiwing time then it cuts off.  Is anyone else having this issue?

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19 REPLIES 19
Anonymous User
Not applicable

‎30-04-2018 21:24

In response to Anonymous User's comment

Season 1 episode 1 won't play for us - we're watching on an LG TV

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Anonymous User
Not applicable

‎30-04-2018 10:02

I'm watching it on the PS4, I'll have to check again tonight as I'm at work.
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Anonymous User
Not applicable

‎30-04-2018 10:17

Im watching through the app on my tv! Same thing is still happening! Its just the first episode of the first season!
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Tony-D
NOW Team Member
NOW Team Member

‎30-04-2018 13:03

In response to Anonymous User's comment
@Anonymous User wrote:
Im watching through the app on my tv! Same thing is still happening! Its just the first episode of the first season!

Everyone, i' sent this off a few hours ago and we should have a fix soon. Very weird glitch with that ep. Hurts the eyes to be honest. Thanks for the patience 🙂

Anonymous User
Not applicable

‎30-04-2018 20:54

Has there been any update on this issue? It isn’t working on the PS4 app
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Anonymous User
Not applicable

‎02-05-2018 11:15

In response to Anonymous User's comment

Hi @Anonymous User, it took some time to identify the root cause but we are now re-processing the episode so we can put up the "fixed" version. Unfortunately we can't say when this will be finished, which I know is frustrating, but it is being worked on as we speak.

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Anonymous User
Not applicable

‎03-05-2018 20:29

Its working absolutely fine through the app on the tv now! Thanks guys 😊 i can now watch.
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Anonymous User
Not applicable

‎12-05-2018 21:31

Season 1, episode 11 doesn't seem to be working?

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Anonymous User
Not applicable

‎12-05-2018 22:09

In response to Anonymous User's comment

Many epsiodes are now not showing up accross all the seasons. One of them cut out while I was watching it!  I can't beleive anyone continues to pay for this "service".  Why has Netflix never prevented me watching something I want to watch (using Netflix for years) but I've been using Now TV for a few days and have had several bugs that have prevented me watching what I want.

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Anonymous User
Not applicable

‎13-05-2018 24:02

There’s an issue with the sound on a few episodes as well.

Also, season 5 and 6 seems to have disappeared too. Kind of irratating as I’ve just started season 3...
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