08-09-2020 13:39
The Librarians Season 3 Episode 1 seems to be missing, should have appeared yesterday evening, app is showing episode 2 will be available late. Can we get episode 1?
08-09-2020 13:50
Hi All,
I am taking a look at this now.
Thank you.
*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.
08-09-2020 14:03
Hi @Anonymous User @schnapps
There was little technical issue on the ep 1, we are currently working to solve this with the provider.
Sorry for any inconveniences, will try to update you when it is ready.
*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.
08-09-2020 22:51
Thanks for looking into this.
fingers crossed it’s something easily resolved 🤞
09-09-2020 14:06
Hopefully this gets resolved soon I want to watch s3 ep1 before I carry on so I know what's going on
10-09-2020 9:35
Hi All,
I have just chased them again this morning. Our team are currently working on the update data, hopefully this time it works.
Anymore news, will let you all know.
Thank you.
*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.
10-09-2020 22:25
Hi,
please remember that The Librarians is only on NOW TV for 29 days (per episode), so episode 2 only has 27 days left at this time.
Fingers crossed you get episode 1 online soon
🤞
11-09-2020 9:33
Hi All,
I am chasing the tech team again. Waiting for response.
*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.