@Ipolo if I were you I would contact Comedy Central directly as it’s a ViacomCBS channel and not owned by Sky.
enquiries @ comedycentral .co. uk (ensure no spaces)
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.