07-04-2020 24:44
I've just signed up to nowtv this week and the picture quality I am getting is so bad it's hardly watchable. I'm using the nowtv player on a mac laptop. I have no problems with streaming anything else such as netflix or amazon. Any ideas what might be causing this?
07-04-2020 8:45
@Anonymous User
Do you happen to have a Roku Stick or a Samsung/LG TV?
Have you downloaded the Now TV player?
https://help.nowtv.com/article/watching-now-tv-on-a-mac
Worth trying the troubleshooting link at the bottom in the link.
07-04-2020 12:38
I don't have either of those but I am using the nowtv player, hence the terrible picture quality that I'm getting.
07-04-2020 13:45
@Anonymous User
Did you try the trouble shooting from that link?
See below.
https://help.nowtv.com/article/something-went-wrong-error-on-now-tv-player
07-04-2020 15:16
I did, but that isn't the problem I'm getting. I can get a picture and stream but the quality of it is all pixelated and unwatchable. My internet is fine, I can stream elsewhere and have no issues.