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Anonymous User
Not applicable

Subtitles missing

No subtitles on big little lies episode 4 tonight. Any idea why , thanks ?

Hasbo1
1 ACCEPTED SOLUTION
RoyB
Legend

Hi @Anonymous User 

 

We just this evening watched Ep 3 with subtitles, on catchup on a NowTV Stick, no trouble,

 

We will watch Ep 4 tomorrow in the same way, and I can check it then.

 

But what were you watching it on, and was it live, or catchup?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.

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3 REPLIES 3
RoyB
Legend

Hi @Anonymous User 

 

We just this evening watched Ep 3 with subtitles, on catchup on a NowTV Stick, no trouble,

 

We will watch Ep 4 tomorrow in the same way, and I can check it then.

 

But what were you watching it on, and was it live, or catchup?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable
Hi,
Thanks . We watched it again on catchup the following night and it was fine . Must haven’t had time for subtitles to be installed just after it was aired on Sky Atlantic.
We watched it on a smart tv with now stick .
RoyB
Legend

@Anonymous User 

 

Thanks - we didn’t watch it tonight as we were glued to Coco Gauff 🙂

 

We’ll bear you comments in mind for next week’s episode, as we plan to watch that live, unless Coco is on again.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.