Streaming full T20 world cup games on demand

[Anonymous User]

Hi, anyone know why full T20 world cup games aren't available on demand - only highlights? Thanks

[gavs82008]

@Anonymous User 

It’ll be down to rights and what can be made available.

@Izzie-T  are you able to confirm for @Anonymous User ?

[Izzie-T]

Hi @Anonymous User @gavs82008 

Can I please ask if you can confirm which date and game you are looking for?

Thank you for your help.

*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

[Anonymous User]

Hi, I was hoping to watch full game on demand from any of the matches that
have been played in the super 12. But India v Pakistan from 24th to be
specific. Thanks

[Izzie-T]

Hi @Anonymous User 

ICC Men's T20 World Cup: IND v PAK is available on platform via Sport> T20 World Cup Rail.

If this is not your wanted version can you please let me know, also I have put the info of the current T20 game on platform below.

Thank you.

title	duration(mins)	year	genres	start	end
ICC Men's T20 World Cup: PAK v NZ	49.5	2021	Cricket	26/10/2021 22:00	02/11/2021 21:59
ICC Men's T20 World Cup: SA v WI H	53.8	2021	Cricket	26/10/2021 21:00	02/11/2021 20:59
ICC Men's T20 World Cup: IND v PAK	50	2021	Cricket	24/10/2021 22:00	31/10/2021 20:59
ICC Men's T20 World Cup: SL v BAN	49.6	2021	Cricket	24/10/2021 21:00	31/10/2021 19:59
ICC Men's T20 World Cup: ENG v WI	49.1	2021	Cricket	23/10/2021 22:00	30/10/2021 21:59
ICC Men's T20 World Cup: AUS v SA	51.7	2021	Cricket	23/10/2021 21:00	30/10/2021 20:59
ICC Men's T20 World Cup	203.3	2021	Cricket	22/10/2021 14:30	29/10/2021 14:29
ICC Men's T20 World Cup	208.7	2021	Cricket	21/10/2021 18:30	28/10/2021 18:29
ICC Men's T20 World Cup	235.8	2021	Cricket	20/10/2021 19:00	27/10/2021 18:59
ICC Men's T20 World Cup Warm Up:En	206.5	2021	Cricket	20/10/2021 14:40	27/10/2021 14:39

*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

[Anonymous User]

Hi. Thanks for the info. As you can see from the duration of the games from
23rd onwards, these games are only highlights. Full game would be about 200
mins. Would be interesting to know why the full games aren't on demand as
that was part of the reason I signed up to NOW as I won't be able to watch
many of the games live.

[Izzie-T]

Hi @Anonymous User 

thank you for pointing that out. 

I will query this with the team and update you.

Thank you.

[Izzie-T]

Hi @Anonymous User @gavs82008 

I’ve checked with our sports scheduling team and unfortunately, we will not be providing full match replays of the ICC Men’s T20 World Cup fixtures. Highlights of every match will be available on demand usually 24 hours after the fixture has finished and you can catch every match live on Sky Sports Cricket.

Thank you

*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

[Anonymous User]

Hi Izzie
Thanks for updating me. Appreciate all your help with this.
That's a shame as it's part of the reason I signed up for NOW so that I
could watch the full games on demand. I don't think it makes it clear when
selling the package that not everything is available to stream.
Thanks
M