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Soluxos
Advocate
‎23-08-2022 9:57

Steaming quality is awful

I'm attempting to watch House of the Dragon on Windows 10. I pay for the boost for 1080p viewing, and this quality is nowhere near 1080p. The insulting thing is that I know I could illegally download this and get a better quality version of the show. I do have my internet connected to ethernet, and I have a 200mbps download speed.

How is this acceptable? I'm paying for complete membership and getting a worse experience than someone that could illegally download it.

Sort it out NowTV, this is an absolute joke.

0
4 Replies
schnapps
Legend 5
Legend 5
‎23-08-2022 10:00

Hi @Soluxos

You only get 720p max with a PC on NOW Boost.

https://help.nowtv.com/article/what-is-highest-streaming-quality-for-my-device 

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Soluxos
Advocate
‎23-08-2022 10:02

In response to schnapps

I did see that, it's just ridiculous though. You'd have thought that allowing 1080p streaming should be a pretty trivial thing when developing for PC. It's laziness on NowTV's side.

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Soluxos
Advocate
‎23-08-2022 10:03

We're living in a world where 1080p is the norm, and 4k is what you'd pay extra for. 720p hasn't been relevant for quite a while now.

0
schnapps
Legend 5
Legend 5
‎23-08-2022 10:16

Hi @Soluxos

Send your complaint here

https://help.nowtv.com/article/how-to-submit-a-complaint