cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Stargate SG-1 S06E15 Paradise Lost

When watching this episodes, it appears that either the zoom is off, or the display of off centre. I have tried the iOS, TV and laptop apps, all the same.

 

thanks,

sfnIRL

1 Solution
Izzie-T
NOW Team Member
NOW Team Member

Hi @gavs82008 @Lazy_noodle @Hollz @Saint1976 

 

this Ep is now confirmed fixed

 

Thank you.

 


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

View solution in original post

7 Replies
Saint1976
Elite 3

@Anonymous User just checked and yes, the picture is zoomed in. @Izzie-T 

 

IMG-20201028-WA0000.jpg

IMG-20201028-WA0001.jpg

Izzie-T
NOW Team Member
NOW Team Member

Hi all,

 

Thank you for the message. 

 

I will report this to our tech team now.

 


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

Izzie-T
NOW Team Member
NOW Team Member

Hi All,

 

Just to update you that, this query is in our tech team work queue. 

 

Hopefully they will fix asap.

 

Thank you for letting us know about this again.

 


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

Hollz
Newbie

This is still zoomed in?

Lazy_noodle
Advocate

Can confirm, this is still zoomed in

gavs82008
Legend 5
Legend 5

@Izzie-T 

Looks like this issue is still on going, do you know if there is an update on it?

FYI that I do not work for NOW, just a NOW customer trying to help
Izzie-T
NOW Team Member
NOW Team Member

Hi @gavs82008 @Lazy_noodle @Hollz @Saint1976 

 

this Ep is now confirmed fixed

 

Thank you.

 


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.