20-09-2020 13:30
Iv just bought a sports pack and it won't let me watch it, just keeps bringing me back to the main menu when I try to click on the channel to watch it, what should I do
20-09-2020 13:41 - edited 20-09-2020 13:43
Hi @Anonymous User
Are you trying to watch the sports pass on a NowTV or Roku branded device on your television ?
If so and you have bought either a day pass or full blown month sports pass (not mobile pass) then try start watching on another device such has a smartphone, tablet, PC then jump back to your NowTV / Roku playback device to see if the pass then triggers on your NowTV / Roku Box or Stick.
Hopefully that should fix it.