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Sound not working!

My sound on now tv doesn’t work I have to keep turning it on and off multiple times for it to finally come on. They replaced my stick but still the same problem! I’ve reset it, moved it from hdmi 1 to hdmi 2 and back again and tried everything I can think of. My tv was taken away and they replaced multiple things that they believed to be causing the issue but it still prevails. It’s a JVC tv so maybe they aren’t compatible as much as others? Idk what to do

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