Sound dropping out with black panther

[Anonymous User]

Have tried to watch black panther but I am getting problems with the sound. It keeps dropping out.

I had the same issue with AHS the other week. This problem is repeated across my tv and xbox.

I have not had this problem before and have been using now tv for a few years now.

Please sort this problem out

[Anonymous User]

Same. 34 minutes then at various times. I had to put subtitles on to keep up.

[Anonymous User]

Thanks for reporting spoilt the film for us especially the end....

[Anonymous User]

Same here. 34 mins and then later as well.

tried resetting and rewinding in case it was bandwidth issue at server end - but no. It’s an actual problem with the file they are using a poor quality corrupted copy.

expected better from nowtv 

[Anonymous User]

Same issue. Properly rubbish quality. Not even worth watching for the last 25 minuts

[Anonymous User]

I'm experiencing the same issue on Xbox one sky app; it looks like a problem with the movie file (Black Panther) itself; not the now tv box or even the app. 34 minutes in and the sound stutters and fails completely for seconds at a time. I guess we just have to wait for sky to re-upload the movie.

[Anonymous User]

Same here, made the film almost unwatchable. Really disappointing. It's like they have uploaded a pirate copy!!!

[Anonymous User]

Same here on a Samsung smart tv with the nowtv app. Also noticed it last week on AHS as someone else mentioned. Thought it was my TV but clearly not.

[Anonymous User]

Happens on the wire as well. So their technical support needs to investigate them all .