09-10-2018 12:38
I'm getting so annoyed!! Trying to watch the wire and EVERY EPISODE is losing sounds then coming back out of sync 😡 Ive even tried it with subtitles and theyre out of sync too! Does anybody know when this will be fixed? Thanks
21-10-2018 22:45
This is rediculous! The Wire sound problem hasn't been fixed in close to a month. Bought an episode on Amazon but so many of them on NowTV aren't working that it's not worth it to continue. When are you going to fix this NowTV??? Very shortly it's going to be time to end my subscription and throw my NowTV box with its rubbish remote in the bin!
23-10-2018 19:42
OK. Thought I was going mad.... This isn't good enough. I'm on a mission now. This will be fixed....
24-10-2018 10:40
still not fixed, now tv should take the wire off the boxset list as its unwatchable and theyve known about this problem for weeks
24-10-2018 17:24
Does anyone think Now TV even look at these forums? I don't. I contacted customer services, get the usual 'we'll look into it' then nothing changes. I really don't think Now TV give a stuff. Terrible service, time to cancel. i'm not paying for this rubbish anymore
26-10-2018 16:51
I think I agree - Sky are promoting the wire as a top rated boxet - which it deserves - but it is really pointless if the sound issues make it unwatchable.
I do think it is pretty ironic that a series where the major premise is centred around capturing voice transmissions is ruined because Sky techical staff can't syncronise an audio file with the pictures
13-11-2018 23:02
Started on episode 9 again and all good so far (midway through episode 10 now). Looks like they might have fixed it.
Great job communicating with your customers though Now TV.
17-10-2018 21:45
This is unreal... I managed to put up with the stuttering sound until episode 8 WHICH IS UNWATCHABLE. Are they fixing this or should I cancel my subscription and head over to piratebay? Because at least guys over there check the stuff they upload is not broke and it doesnt cost me a penny.
18-10-2018 10:13
Looking at the other posts about sound issues from 2015, I don`t think it will ever be fixed 😞
The Wire is a great series, just a shame about the sound issuess 😞
Think i may go try Amazon prime instead
18-10-2018 14:16
It's happening on a lot of shows. Tried contacting customer service but just got in a loop of clicking "more" and getting back to the start. They clearly couldn't give a ****
18-10-2018 20:07
I had same problem since the wire came back on demand, thought it was my broadband speed but it's def not.
Please sort it out sky it's impossible to watch some episodes, completely unacceptable!