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Anonymous User
Not applicable

Sound cutting out on The Wire episodes

I'm getting so annoyed!! Trying to watch the wire and EVERY EPISODE is losing sounds then coming back out of sync 😡 Ive even tried it with subtitles and theyre out of sync too! Does anybody know when this will be fixed? Thanks 

29 REPLIES 29
winterloner
Scholar

ive been on to now tv since friday i think, to ask them about this, ive had 2 or 3 live chats and ive sent in 2 complaints, and im getting nowhere ,  i too wanted to watch the wire but have that exact same problem, all i get told is someone will get back to me but this has not happend, not sure what else to do about this.  ,

Anonymous User
Not applicable

I might try and contact them through Facebook. It's such bad customer service to just ignore an issue/complaint!

winterloner
Scholar

ok cool,  keep me posted if you have any success and i will post if i have any

Anonymous User
Not applicable

Also having this problem. Every episode I try. Not good enough!

Anonymous User
Not applicable

I am also having this problem. Sound has cut out several times during the first episode.

Not the first time I've experienced poor quality service from now TV.

Will not be renewing subscription.

Anonymous User
Not applicable

Still losing sound in Series 4. This is ruining a real good show

winterloner
Scholar

nothings changed for me either i cant get past season 1 episode 8, this has nearly been a week now, doesnt matter whether i watch it on a tv app or now tv stick, exactley the same problem

Anonymous User
Not applicable

Same here. It is really annoying! 

Anonymous User
Not applicable

Same problem here on ps3 and roku. Have tried restarting, reinstalling etc.

 

Please fix asap.