09-10-2018 12:38
I'm getting so annoyed!! Trying to watch the wire and EVERY EPISODE is losing sounds then coming back out of sync 😡 Ive even tried it with subtitles and theyre out of sync too! Does anybody know when this will be fixed? Thanks
09-10-2018 13:19
ive been on to now tv since friday i think, to ask them about this, ive had 2 or 3 live chats and ive sent in 2 complaints, and im getting nowhere , i too wanted to watch the wire but have that exact same problem, all i get told is someone will get back to me but this has not happend, not sure what else to do about this. ,
09-10-2018 13:33
I might try and contact them through Facebook. It's such bad customer service to just ignore an issue/complaint!
09-10-2018 13:39
ok cool, keep me posted if you have any success and i will post if i have any
09-10-2018 20:11
I am also having this problem. Sound has cut out several times during the first episode.
Not the first time I've experienced poor quality service from now TV.
Will not be renewing subscription.
10-10-2018 20:24
Still losing sound in Series 4. This is ruining a real good show
10-10-2018 21:03
nothings changed for me either i cant get past season 1 episode 8, this has nearly been a week now, doesnt matter whether i watch it on a tv app or now tv stick, exactley the same problem
12-10-2018 19:03
Same here. It is really annoying!