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nac62
Advocate

Re: Something went wrong

I've been having exactly the same problem for days,

 

Today, I was unable to access streaming services at all - it has also logged out and cannot log back in.

 

No human beings available to ask what has happened to a service I PAY FOR!

 

Chat bot just redirects to the community (I assume it's on purpose is to make me more annoyed than I already am?).

 

Alert on Help homepage just says "we are aware..." and has said the same for a number of hours, although it seems to keep resetting the clock to imply this is a recent issue.

 

My internet provider is NOW broadband, no issues with bandwidth, etc.

 

This is extremely frustrating.