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Anonymous User
Not applicable

Snapped on Sky Crime redirects to hayu!!!!!!

I watch Snapped which is shown on Sky Crime. However when I select Crimes current season of Snapped (s25) I get redirected to Hayu and cant watch it without paying for that too! (Including other current series too) Anyone else have similar issues?

4 REPLIES 4
gavs82008
Legend 5
Legend 5

@Anonymous User 
that is definitely something I have not come across! 
My recommendation is to jump onto Live chat to report the fault.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
Saint1976
Elite 3

@gavs82008 @Anonymous User Snapped is split into two. Seasons 18-26 are part of Sky Crime and available to watch live or on catch up as part of the Entertainment pass but have a catch up expiry so are being removed.

 

Seasons 8-28 are available via the Hayu pass.

 

Screenshot_20201012-084957.jpg

Saint1976
Elite 3

@Anonymous User I've just tested every episode of season 25 and they all start with my entertainment pass both on my phone and black box.

Anonymous User
Not applicable
I restarted the stick itself and that finally worked . It was the sky crime
ones I was wanting as per the original post but thanks anyway. All
sorted now