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Anonymous User
Not applicable

Sky sports mobile month pass

I got the sky sports month pass on McDonald's monopoly all the program work but sky sports main event why is this 

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User @Anonymous User 

 

Are you using a NowTV mobile sports pass on a smartphone or the full blown NowTV sports pass which you can use on any supported device ?

 

If you have the mobile pass then Sky Sports Main Event is not one of the Sky Sports channels covered on a mobile pass.

 

Have a read of this help guide.

 

https://help.nowtv.com/article/sky-sports-day-week-month-pass

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14 REPLIES 14
Anonymous User
Not applicable

Same here!!!! 

schnapps
Legend 5
Legend 5

Hi @Anonymous User @Anonymous User 

 

Are you using a NowTV mobile sports pass on a smartphone or the full blown NowTV sports pass which you can use on any supported device ?

 

If you have the mobile pass then Sky Sports Main Event is not one of the Sky Sports channels covered on a mobile pass.

 

Have a read of this help guide.

 

https://help.nowtv.com/article/sky-sports-day-week-month-pass

Anonymous User
Not applicable

Yeah it the mobile pass so I guess it won't work then thanks for the info

 

Anonymous User
Not applicable

We can't watch Sky Sports mobile pass either and trying to use a mobile device (iphone 8+) says we don't have a pas when our account says we do??

Anonymous User
Not applicable

Mine is saying the same? 

RoyB
Legend

@Anonymous User  @Anonymous User 

 

Are you trying to watch a Sports channel that is not one of the five allowed on this Pass?

 

You get Sky Sports Premier League, Sky Sports Action, Sky Sports Arena, Sky Sports Racing and Sky Sports News, but if you try to watch any of the other six Sky Sports channels, you get asked to buy a (full) Sky Sports Pass to do so.

 

There are several reasons (restrictions) why this Pass is so inexpensive, and the above is one of them.

 

 

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

Tried to watch every single option available and just get "Sky Sports Day, Week or Month Pass required"

Anonymous User
Not applicable

Tried to watch every single option available and just get "Sky Sports Day, Week or Month Pass required"

 

Only options available on device and tried all :-

News

Main Event

Premier League

Football

Cricket

Golf

F1

Action

Arena

Racing

Mix

 

NONE of them are working despite our account showing the mobile pass

Anonymous User
Not applicable

Onto Now Customer Care they don't know what the issue is so far either

 Now being put on to technical team

 

Watch this space.....