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Jodie-jo
First Poster

Sky living help

For some reason my now tv box plays all channels apart from the sky living channel, when I click on that it takes me to purchase page. Does anybody know why ? 

 

Thanks 

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9 Replies
Andy Legend 5
Legend 5

Re: Sky living help

@Jodie-jo Welcome to the community. A couple of other people have posted the same issue (altho in their case on Apple TV) and it has been reported to NOW TV to investigate so hopefully they are working on it. However I'll tag @Mary-E @Ian-H from the NOW TV Team to make them aware, they can make sure someone is looking into it. 

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NOW TV Team Ian-H
NOW TV Team

Re: Sky living help

Hi @Jodie-jo

Been trying to replicate the issue but channel is playing out. Can i confirm you're using a NOW TV smart box?

Does this happen when you're trying to watch boxsets? It might be a particular way of navigating that's causing the issue, which will help us fix the issue. 

LeanneTomlin16
First Poster

Re: Sky living help

Where has ITV gone? I can’t watch this channel at all.

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NOW TV Team Tony-D
NOW TV Team

Re: Sky living help


@LeanneTomlin16 wrote:

Where has ITV gone? I can’t watch this channel at all.


ITV should be there as an app via the app store or on your Homescreen @LeanneTomlin16 ? Any luck?

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NOW TV Team Ian-H
NOW TV Team

Re: Sky living help

Hi

Have spoken to our relevant teams and they have informed us that, Sky Living is now Sky Witness, althought the logo hasn't changed yet. 

But the channel is now playing fine on Apple TV. 

Thanks,

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Kenora123
First Poster

Re: Sky living help

This started happening to me a week ago.  Am using nowtv via Apple TV. If I click to show schedule comes up headed sky living and very often shows for 3am 4am 5am when I am trying to watch at 8pm. Click on a show goes to a purchase page. Come out of this and go back in will show sky witness but again timings for 3am 4am etc but click on top listing will show what is live but I can’t find out via schedule. A bit of a palaver. Was really good previously- name changing never seems to go well for any organisation.

so I’d say it is not playing fine

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Swmer
First Poster

Re: Sky living help

Agree with you as I have the same issue. 

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TomBell
First Poster

Re: Sky living help

Im having the same issue on an Apple TV 4K.

can someone from now tv confirm that an issue highlighted in July 2018 is still ongoing in March 2019?!

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LadyRoseAston
First Poster

Re: Sky living help

Hi,

 

i thought i was having the same same issue on Apple TV however I’ve just realised that if you check the shows that it says are on sky living then go to sky witness, it says different shows are on but if you start playing the live channel it’s actually playing the shows listed under sky living. Weird!

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