06-03-2019 16:25 - edited 06-03-2019 16:25
Is Sky Sports News no longer available for free, I can't seem to watch it but instead get a notice telling me about the Sky Sports Passes?
Solved! Go to Solution.
06-03-2019 20:50
Hi @Anonymous User
Have you got an active nowtv pass such has cinema, entertainment, kids or a hayu pass, where you need one of these passes to watch Sky Sports News for free.
Sky sports news was never free unless you had an active nowtv pass on your account.
More info here.
https://help.nowtv.com/article/using-sky-sports-news-hq-app-on-now-tv-box-stick
06-03-2019 16:44
Hi @Anonymous User
Sky Sports News is still free for nowtv customers who subscribe to either a nowtv cinema, entertainment, kids or Hayu pass with NowTV & Roku devices, where i have SSN on in the background on my TV at the moment.
However your reported problem does crop up now and again on the forum.
Here's a thread linked below for example, where it might be worth a read to see if any of the basic stuff mentioned resolves it.
https://community.nowtv.com/t5/Forum-Info-Off-Topic-Chat/Sky-Sports-News/td-p/481336
Also have you tried both methods of accessing SSN by going via the App or live Sports now & next EPG and does signing out of the NowTV App and logging back in again makes any difference ?
06-03-2019 17:04 - edited 06-03-2019 17:05
I have a NOW tv stick so things may be different. I tried rebooting it but it hasn't helped. It was fine when I bought it and didn't mention it needed to be subscribed to. Maybe it does now.
06-03-2019 19:29
@Anonymous User wrote:I have a NOW tv stick so things may be different. I tried rebooting it but it hasn't helped. It was fine when I bought it and didn't mention it needed to be subscribed to. Maybe it does now.
Strange - working on my NOW TV Stick fine currently with an active Movie and Entertainment pass only.
06-03-2019 20:43 - edited 06-03-2019 20:44
I have a feeling it's not available for free anymore and you only receive when you by a pass of any kind. When I first got my stick, about a month ago, I recieved it no problem and yet I hadn't purchased any passes.
06-03-2019 20:50
Hi @Anonymous User
Have you got an active nowtv pass such has cinema, entertainment, kids or a hayu pass, where you need one of these passes to watch Sky Sports News for free.
Sky sports news was never free unless you had an active nowtv pass on your account.
More info here.
https://help.nowtv.com/article/using-sky-sports-news-hq-app-on-now-tv-box-stick
07-03-2019 10:51
Thanks.
I've never realised it was never free, I guess I must have had a pass that still have some time left on it. 🙂