cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Resident Alien, Season 2, Episode 13.

Am I the only person struggling to play episode 13 of Resident Alien. All I get is error code 21.

I have tried logging out and in and on different devices but still hasn't worked. 

4 REPLIES 4
gavs82008
Legend 5
Legend 5

@Anonymous User 

Report the problem with NOW by clicking “chat online” within the green box. Don’t hit “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Hasn't even been Brodcast yet Resident alien is a mess at the moment

gavs82008
Legend 5
Legend 5

@Anonymous User 

So season 2 of this show only just started again last night with episode 10. 

Meaning episode 13 isn’t officially available for the next few weeks. 

@ContentTeam there is a big fault with the folder set up in Resident Alien. As described in the other thread.

https://community.nowtv.com/t5/Content-Issues-Missing-Episodes/Risdent-Alien-Season-2-episode-9/td-p/590530/jump-to/first-unread-message

FYI that I do not work for NOW, just a NOW customer trying to help
gavs82008
Legend 5
Legend 5

@Anonymous User 

According to @Anonymous User in the thread I posted the episodes should be working again. 
It’s been a bit of a mess!

 

They are available on Sky TV also, so should be safe.

FYI that I do not work for NOW, just a NOW customer trying to help