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Ke9
Newbie

Real housewives of Potomac S7 Ep17 unable to play

I have a Hayu subscription. I’ve been watching the Real Housewives of Potomac. Today for some reason, it won’t let me play the latest episode. It says “you don’t have the relevant membership on your account to stream this content”, with error code OVP_00005.

 

I can watch all other episodes in RHOP S7 and other Hayu shows. It’s just that episode which won’t let me play. 

I've tried signing in and out, and trying to play on my phone off the Now Tv app but I have a similar error occurring for just that episode. 

can you please help?

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Ke9 

I have seen a tweet today from the NOW Help Twitter Team that there is currently a playback problem with this particular episode.

They are investigating the episode in question and are trying to fix it ASAP.

gavs82008
Legend 5
Legend 5

@schnapps 

Great, that error coming up again (fully assuming the same one haha). Hopefully it’s fixed soon as it took the biscuit last time. 

FYI that I do not work for NOW, just a NOW customer trying to help