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Anonymous00
Advocate

Reached download limit

I have downloaded a movie more than  2 times when does this reset? 

1 Solution
gavs82008
Legend 5
Legend 5

@Anonymous00 

It gets reset after 30 days.

 

https://help.nowtv.com/article/download-shows-or-movies-to-watch-offline

 

You can download each show episode, movie or sports event twice.

Each time you download you get 30 days to watch. You can watch as many times as you like for 48 hours after you start watching before your download gets deleted at the end of your 30 days.

FYI that I do not work for NOW, just a NOW customer trying to help

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2 Replies
gavs82008
Legend 5
Legend 5

@Anonymous00 

It gets reset after 30 days.

 

https://help.nowtv.com/article/download-shows-or-movies-to-watch-offline

 

You can download each show episode, movie or sports event twice.

Each time you download you get 30 days to watch. You can watch as many times as you like for 48 hours after you start watching before your download gets deleted at the end of your 30 days.

FYI that I do not work for NOW, just a NOW customer trying to help
RoyB
Legend

@gavs82008 @Anonymous00 

 

On that same link, I read:-

How long can I watch my downloads for?

You’ve got 30 days to watch a download before it’s deleted. Once you start watching your download, you can watch as many times as you like in the next 48 hours before it's deleted at the end of your 30 days.

After your download’s been deleted, you can download it one more time for another 30 day period.

 

I would interpret this last sentence to mean that a third download, on the account used for the first two downloads, is a permanent no-no, no matter how long you wait.

 

BICBW…

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