04-01-2017 9:14
Rich-L
the sound on the box breaks up no matter what channel or program you watch,your boxes are badly designed and if its not sorted by march 31 i will be cancelling my subscription.
it is not only on my now tv box but also on my daughters bow who lives 1/2 mile up the road.
stop passing the buck and blame tv channels and get the boxes sorted out.
Colin.
06-10-2017 21:14
31-10-2017 22:19
I too get this occasional screech whilst watching now tv via their black box. It happened again this evening whilst watching the Walking Dead via catchup.
01-11-2017 24:04
Hi SD
It's not just the Now TV black boxes that get the screeching noises, it on the Roku 3 as well. However, I do not know if this problem occurs with other Roku devices, i.e. Roku Express, Stick, 2, etc. or people who use the Now TV app on their PCs and/or Smart TV's as well.
Hope the tech girls and boys can come up with something, the screeching is very annoying.
UK Bob
01-11-2017 9:01
@Spacedeck @Anonymous User @Anonymous User
Hi all, this is a known issue, which is being investigated. If you have Series/Episode/Time for any screeches, please feel free to pass them along.
01-11-2017 10:35
Hi,
i will I’ll rewatch the walking dead tonight via the app on my LG tv to see if I get the screech.
13-11-2017 13:30
Screech not happening through app on LG tv.
i am now using the Roku Streaming Stick + and so far have not heard this screech.
02-01-2018 19:48
Hi I have had a now smart box since August last from the start I have had audio drop out on one channel nat geo wild I don’t get any problems with any other channel or program it’s just about five seconds of silence if I rewind it does it again same place like you I’m getting a bit frustrated with it I’ve tried on iPad no problems any help will be helpful my box is connected to a Samsung curved hd tv which I have checked for updates there all up to date
11-11-2017 22:42
03-01-2018 24:26