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gavs82008
Legend 5
Legend 5

Profiles for multiple users

Apologies if there is a thread created for this already, not remotely used to the new forum layout and trying to find a page to post new ideas for Now TV.

Something I have always preferred Netflix over Now TV is the fact you can create up to 5 profiles for users that will be watching content via your account. Which I have found very handy when watching TV shows and films, where the continue watching or "my list" aka 'watchlist' isn't clogged up with other users shows/films, making it much easier to pick up where you left off instead of thinking, ok what have I watched?

As handy as the continue watching and watch lists sections are they are useless when family members are watching their shows and worse yet the same programs overwritting what you have watched or yet to watch. Making it sometimes impossible to remember where you were with a show or a film. 

If user profiles were added this would make viewing content on Now TV much easier espeically if more than 1 user watches content on your account. 


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
Labels (3)
15 Replies
Dave-M-72
Scholar

Re: Profiles for multiple users

Certainly a feature that could do with introducing.

Anonymous User
Not applicable

Re: Profiles for multiple users

A much needed addition.

Anonymous User
Not applicable

Re: Profiles for multiple users

I think lots of people could do with this

mdj1
Mentor

Re: Profiles for multiple users

Yes my brother drives me crazy watching the same series as me at different times. Please introduce this. 

Anonymous User
Not applicable

Re: Profiles for multiple users

Is there any chance of this being introduced? 

Anonymous User
Not applicable

Re: Profiles for multiple users

Just gonna bump this way back up to the top as NowTV is still in dire need of multiple profiles! Does anyone have any update on if this is in the works?

Highland
Scholar

Re: Profiles for multiple users

If netflix can do it, then I don't see why NowTV can't also. There is no need for the screen to be flooded with someone else's interests

Atlantis88
Advocate

Re: Profiles for multiple users

Absolute dealbreaker. On the edge of dropping netflix for Now TV Entertainment pass for the house but without user profiles the user experience is awful. Honestly reconsidering.

gavs82008
Legend 5
Legend 5

Re: Profiles for multiple users

@Atlantis88 

Also Disney+ have the option to create up to 7 user profiles. Which we will see on launch in a matter of days now. 

Disney owned Hulu (currently US only) allows users to create profiles too, which Hulu will be launching internationally sometime in 2021. 

 

HBO Max (US only) when it launches in May will also allow users to create profiles (Due to launch in some parts of Europe in 2021). 

 

It is the way the streaming world is going and Now TV as usual will no doubt be left miles behind.


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.