07-04-2022 17:36
All my devices are off . And it keeps showing this message .
Jun
Sports
Concurrency Error
Oops! Viewing has stopped as you're
streaming simultaneously on the
maximum number of devices. To watch
on this one, you'll need to stop
playback on one of your other devices.
and I have check my devise list . None of my devices r active on any screen .
07-04-2022 17:47
If you want to switch from one device to another when you have reached your limit - one, or three, depending on whether you have the NOW Boost - then you need to completely close down the stream. This varies from device to device, just stopping, or switching to watching something else will not necessarily do that as the stream may continue in the background.
07-04-2022 17:58
Just to follow up from @redchiz1 you will need to completely close the app.
So when you exit you want the “do you really want to leave?” message.
07-04-2022 18:00
@gavs82008 It does depend and vary on the app.
07-04-2022 18:01
Very true, it seems to get that message I was talking about it would be on a Amazon fire stick or Smart TV.
Otherwise on a phone it’s more faster to force close.
07-04-2022 18:09 - edited 07-04-2022 18:11
Yeah, I get Leave/Stay if I use the back key on my LG TV app. But I do have to click back several times. On other devices I find you don't get that, so I always click/tap Home and then swipe out.