Premier League Years Partial Picture

[Sam1]

Hi all. When trying to watch Premier League Years only part of the picture is on screen.  It’s like it’s zoomed in and I’m getting about an eighth of what should show up. This happens on different TVs, different ways of streaming and if I try to cast it. Any help much appreciated. 
Thanks, Sam. 

[Izzie-T · Accepted solution]

Hi @Sam1 @schnapps @Saint1976 

the ratio of the video is fixed.

Thank you for your message again.

*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

[Sam1]

Thanks Izzie, I’ve just started an ep and it’s working fine. 

[Saint1976]

@Sam1 having checked on all my devices it's the same.

@Izzie-T can you please check Episode 4 of Premier League Years (image below of the folder) as the picture is zoomed in. Many thanks.