15-05-2015 10:05
Last night whilst watching episode 4 of Madam Secretary the sound quality seemed to be particularly poor, suffering several audio drop-outs. This was by no means the first time this has occurred but was amongst the worst instance of this lately.
I view Now TV through the Now TV box and the problem is nothing to do with streaming speed/internet connection as the box shows the signal as excellent and furthermore when I 'rewind' a section of the program and re-listen the audio drop-out occurs at the same points in the sound track.
Ruins a pretty good service otherwise. Any chance this could be fixed so that similar problems don't occur? It seems that the Sky programmes are uploaded onto the server complete with their poor quality sound track.
Neil
13-12-2015 7:51
Lots of sound dropout on the new Apple TV on the final episode of season 1 of the Blacklist. No dropout on the same episode on the iPhone.
15-12-2015 16:15
Hi @Anonymous User,
Thanks for posting.
We'll get this reported and looked into you ASAP.
Thanks
Simon
NOW TV Team
17-12-2015 8:56
18-02-2016 20:10
Still getting audio issues. Watching Boardwalk Empire via PS4 and the sound is bubbly, with a stutter on the top end of all dialogue. It's not unwatchable but it's really really annoying! This doesn't happen with any other service or with DVDs or Blurays, so I presume it must be the stream quality. I've got 200mb fibre, so it's not my connection.
21-02-2016 17:19
Hi @Anonymous User,
Thanks for posting.
I'll get this reported and looked into for you.
Thanks
Simon
NOW TV Team
09-10-2017 17:54
same problem here on the nowtv player i downloaded, every movie i watch it seems like every words the actors/actresses say they repeat what they say and its like an echo, very annoying. i thought it was part of the movie at 1st until i played another movie.
20-10-2017 20:13