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Anonymous User
Not applicable

Poor quality replay from pre-downloaded content

I have NOW TV Entertainment subscription. Before going abroad last week I downloaded a number of episodes, including Das Boot, onto my Ipad to play when I was abroad. Despite these downloads taking a fair amount of time to complete, I found that on playing the content back the picture quality was highly variable, ranging from a fuzzy picture where one couldn't read the subtitles, to high quality. There was a broadband connection in the hotel, and I logged on to this; its strength varied. However I was playing *pre-downloaded* content and so don't understand why the quality should be so haphazard. 

Why is this, and what is the remedy please?

Thanks

George

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