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kpf61
Newbie

Poor editing

Started watching Warehouse 13, original series by SyFy which I guess had ads in it, quite apparent as when the "ad breaks" would show you get a black screen and the scene is cut. Very poor! Same applied at the end, often few seconds are cut. 

2 REPLIES 2
RoyB
Legend

@kpf61 

Have you got Boost?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Saint1976
Elite 3

@kpf61 same issue last year with "From".

It was explained to me by the content team that they receive the content edited by the shows owner/rights holder and there's nothing they can do about it.

I got some episodes of From via another source to see if it was any different and it was exactly the same - the last word of sentences clipped, static black screen for 5/6 seconds.