This is a customer to customer forum, where NOW Staff rarely have any input on here.
Your best bet is to either get in touch with NOW live chat or alternatively drop them a message using the link page below.
This is a customer forum. Asking for a refund won’t get you very far.
You are best to head on to live chat and speak to NOW staff directly.
Just make sure to click “chat online”.
I also paid for a day pass and, like others have stated, if this isn’t refunded, i will never use now tv again. I was only interested in the liverpool game, i have no desire to watch other football teams play. So let me make this loud and clear to nowtv, one more time, if you don’t refund my money, i will never give you another penny.