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Chrislaad
Advocate

Re: Paid for MUFC VS LFC

I Paid for a day pass for the Liverpool and Man U game and its been postponed any chance of a refund  thanks 

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schnapps
Legend 5
Legend 5

Re: Paid for MUFC VS LFC

This is a customer to customer forum, where NOW Staff rarely have any input on here.

 

Your best bet is to either get in touch with NOW live chat or alternatively drop them a message using the link page below.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

Reed1984
Advocate

Re: Paid for MUFC VS LFC

Any idea how to get a refund?

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gavs82008
Legend 5
Legend 5

Re: Paid for MUFC VS LFC

@Reed1984 @Gavin240985 @Chrislaad @justharibo 

 

This is a customer forum. Asking for a refund won’t get you very far. 

You are best to head on to live chat and speak to NOW staff directly.

Just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

Chrislaad
Advocate

Re: Paid for MUFC VS LFC

@gavs82008  

No agents are available.

We can't chat right now. Try again later.
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gavs82008
Legend 5
Legend 5

Re: Paid for MUFC VS LFC

@Chrislaad 

You can drop customer support an email. Address is in the below picture.

2CA7CC73-5351-4E5E-8B10-A48E1C51B6F2.jpeg

Robertgeorge198
Observer

Re: Paid for MUFC VS LFC

Refund please as game is cancelled.

Gazzanewbie
Observer

Re: Paid for MUFC VS LFC

First time using the service and paid a tenner for no game . I trust a refund will be forthcoming. 

 

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species8472
Advocate

Re: Paid for MUFC VS LFC

I also paid for a day pass and, like others have stated, if this isn’t refunded, i will never use now tv again. I was only interested in the liverpool game, i have no desire to watch other football teams play. So let me make this loud and clear to nowtv, one more time, if you don’t refund my money, i will never give you another penny. 

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gavs82008
Legend 5
Legend 5

Re: Paid for MUFC VS LFC

@species8472 

To make this perfectly clear also, this is a customer forum. For any chance of a refund you’ll have to get in touch with NOW directly. 

Look up thread you’ll see multiple ways of getting in touch.

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