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lockmatt
Regular 5

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

also on all channels @ken242

ken242
Helper 1

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

like moves channels live entainment live channels and sports channl are affeted with this issue .

lockmatt
Regular 5

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

same fuc#### s### and no one cares at now tv,do they???

ken242
Helper 1

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???


@lockmatt wrote:

same fuc#### s### and no one cares at now tv,do they???


and we pay for all these pass we whet too bye and thay do not care about us 

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mrj2012
Regular 3

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

Geeting the multi-coloured line break-up during the Chinese Grand Prix this morning.

 

It has been relatively ok on the first couple of Grand Prix races but back with avengence this morning.

 

This has been going on for months now. You need to sort this out Now TV.

Scruffy
Occasional Poster

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

Same here lost picture for the grand prix numerous times this morning.

Peakform00
First Poster

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

I get this too. Have spoken with now tv and they had me do all manner of things like changing hdmi port, resetting now box etc. Still the same and nothing seems to work. 

 

It only happens on live sports channels for me. I can live stream iPlayer and have no problems at all. Sports is often ol for say 45 to 60 minutes then get the coloured lines every sort of 1 min to 2 mins. Such a nuisnce that i have cancelled my sport pass now. 

 

Did anyone get a fix?

ken242
Helper 1

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

i got smart samsung tv and i i addy the now tv on there this month and i had no problem with it it got the old lay out on there but it been ok but when i go on the now tv stick your the now tv boxs i get the problem on there so is it the now tv stick and the now tv boxs i done all what the the now tv team told me to it make no defence i wish there get is issue .fixs

junosboots
Contributor 1

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

Another day of picture breakups - I even resorted to watching gp highlights on C4 rather than continue with the bad picture on now tv this morning.  Football was awful too, please get this sorted

Community Manager
Community Manager

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

Hi All, 

 

I'm sorry to hear about the issues you have encountered when viewing sports on NOW TV. 

 

Can you please let me know what device you are using?

 

Can you also let me know what happens, does the picture break up ad become pixelated or do you see multicoloured lines the go across the screen? 

 

Thanks, 

Karl