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Anonymous User
Not applicable

Now tv. Renew my subscription without my autorization

Hi , does anybody else have the same problem that now tv , renew my subscription without asking me?  I cancel now tv few months ago. And suddenly I have an email saying that am on again. And also been taking money from my account on a monthly basis

1 REPLY 1
Andy
Legend 5
Legend 5

@Anonymous User Welcome to the community. If you haven't already I'd suggest having a word with live chat and see what they can do for you. To get to live chat, go to the following help page and choose the live chat option.



https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

I would also recommend enabling your Payment PIN in your account, to prevent accidental or unauthorised payments in the future. 

http://account.nowtv.com/payment-pin