31-07-2018 7:00
Hi , does anybody else have the same problem that now tv , renew my subscription without asking me? I cancel now tv few months ago. And suddenly I have an email saying that am on again. And also been taking money from my account on a monthly basis
31-07-2018 10:00
@Anonymous User Welcome to the community. If you haven't already I'd suggest having a word with live chat and see what they can do for you. To get to live chat, go to the following help page and choose the live chat option.
https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv
I would also recommend enabling your Payment PIN in your account, to prevent accidental or unauthorised payments in the future.
http://account.nowtv.com/payment-pin