Now Episodes Missing off Apple TV

[PJCorneli]

Just recently new programmes, movies and episodes from Now are not populating through to Apple TV Up Next! Is anyone else having this issue? Is there a fix?

A Cut Above episode 10 missing.

Ancient Murders Unearthed  missing

Just a couple of examples.

[schnapps · Accepted solution]

Hi @PJCorneli 

There is at least two other threads on the same subject in the last week or so.

Here's one example thread below.

https://community.nowtv.com/t5/Other-Apps/Apple-TV-4K/m-p/603723#M4085 

I don't own an Apple TV myself, perhaps report it to NOW live chat or send NOW an email.

[PJCorneli]

I tried chat, not a clue what I was talking about 😆🙄.

It could be a problem caused by the latest 26.0.0 app release. Hopefully someone at Now is aware and working on a fix.

[gavs82008]

@PJCorneli 

Unless it’s reported no-one at NOW will be able to “fix” it.

Try emailing support using the address in the below picture.

[PJCorneli]

I will email now.

[schnapps]

Hi @PJCorneli 

Do you use Twitter, if so send NOW Twitter Help a tweet.

If not use this email address in the screenshot below to send them an email about the issue with regards to Apple TV up next feature.