10-06-2020 10:29
When trying to view any content from these channels I get:
Oops something went wrong
Unable to complete purchase on this device, please go to nowtv.com to choose a product or offer.
I am using a Roku streaming stick+ 4K and have entertainment and movie subscriptions.
I’ve tried signing out of my NowTv account on the roku and back in again.
Any ideas?
10-06-2020 10:37
Ye I’m having the same issue, says entertainment pass is required for docs, history and a few other things!
10-06-2020 10:37
I’ve just installed NowTv on my iPad and trying to watch any of that content it says I need an entertainment pass, which I have! All other content seems to be working fine.
10-06-2020 10:57
I have the same problem.
10-06-2020 11:02
I have the same problem just so frustrating
10-06-2020 11:07
@Anonymous User @Anonymous User @Anonymous User @Anonymous User @Anonymous User
Given that a dozen or more people have started/commented on threads with the same problem this morning I would garner there is an issue at Now TV's end.
Now TV staff do occasionally read comments here but to get a swifter response and/or solution you are better off tweeting Now TV Help.
10-06-2020 11:10
Update
Now TV have just tweeted that they are aware of the problem and are trying to solve it.
10-06-2020 10:50
Just came on here looking for answers to same problem and error message, my entertainment pass is still valid so error message being shown is incorrect.
10-06-2020 11:14
Does anyone know how to rectify it. I have had a look on now tv site nothing .
10-06-2020 11:17
@Anonymous User Now TV are aware of the problem and are working on a fix.