cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

No assets for required device capabilities

Been watching the series 'Bull' again ready to watch the new season 6. About to watch episode 1 and the message 'No assets for required device capabilities' pops up with an error code OVP_00009. I can watch episode 2 but it's useless if I don't know what happened in episode 1! I watch it on a telly, but it also won't let me watch it on my phone either! Anyone help? Oh and the people on the live chat were no use whatsoever!

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

What device?

What troubleshooting have you done?

Like delete the app and reinstall it?

Unplug the router for few mintues?

FYI that I do not work for NOW, just a NOW customer trying to help