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MrH
Advocate

New Amsterdam - Error Code OVP00009

On the App it shows that Season 4 - Episodes 13 - 19 are Not Available

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@MrH 

Please look at the forum for similar threads for the issue. More so as this has taken over the forum for the past 3 days.

You need to report direct to NOW as it needs to be re-highlighted again to them. Which won’t really happen on here as staff don’t monitor in the manner you hoped for.

Live chat is your best option and to get there you need to click “chat online” within the green box. Don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@MrH 

Please look at the forum for similar threads for the issue. More so as this has taken over the forum for the past 3 days.

You need to report direct to NOW as it needs to be re-highlighted again to them. Which won’t really happen on here as staff don’t monitor in the manner you hoped for.

Live chat is your best option and to get there you need to click “chat online” within the green box. Don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
MrH
Advocate

I've reported it... cheers